Refund/Return Policy

No refunds, or exchanges will be granted for any reason with the exception of receiving the incorrect product. Please refer to the "incorrect item policy" for further instructions.

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INCORRECT ITEM

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Here at Everything Silky Smooth & Buttery, we believe accidents do happen. It is our responsibility to hold ourselves accountable by quickly responding and doing everything in our power to restore the trust that we’ve lost in the process. If you receive your order and it contains the incorrect, or missing item please contact us immediately via email at everythingssandb@gmail.com . In the email please be sure to include the following:

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-Recipient Name
-Order number
-Screenshot of your order summary
-Photo upload as a source of proof that the incorrect item was received